Development of chatbots for business SMART business

How Chatbots Can Redefine Your Sales Process If you need complex or additional features and you are not already a HubSpot user, this might not be the chatbot for you. Adding a chatbot to the beginning of your sales playbook is a key step towards maximizing rep time and efficiency. I am Saritha Reddy and […]

What does the retail bank branch of the future look like?

How can technology provide critical improvements to customer experience in banking Digital technologies and automation affects all areas and will decrease employment e.g. in payment and loan processing, head office and administration and retail banking. A survey from Eurofound analysed that 82% of all published events report “internal restructuring” as the reason for job cuts […]